Shipping & FAQ

🤍 Shipping

Processing Time

Orders are processed within 1–3 business days.

During launches and drops, processing may take slightly longer due to order volume.

Shipping Time (After Processing)

U.S. Orders: 3–7 business days

International Orders: 7–21 business days (varies by location)

Tracking

Once your order ships, you will receive tracking information via email.

Address Accuracy

Please double check your shipping address before placing your order. IRYSE is not responsible for packages delivered to incorrect addresses provided at checkout.

🌸 Lost, Delayed, or Stolen Packages

Once packages are shipped, they are in the care of the shipping carrier.

If your package is marked delivered but cannot be located, we recommend contacting the carrier directly first.

If you still need help, please contact us  we’re happy to assist however we can.

✨ Returns & Exchanges

At this time, all sales are final.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos and your order number.

💌 Order Changes & Cancellations

Orders cannot be changed or cancelled once placed, as we begin processing quickly to get your order to you as soon as possible.

🌸 Frequently Asked Questions

What sizes do you offer?

We are committed to inclusive sizing. Size availability will be listed on each product page.

Will you restock sold out items?

Some items may restock, while others are limited release. We recommend joining our email list or following us on social for drop updates.

How do I know my size?

Please refer to the size guide listed on each product page. If you are between sizes, we recommend sizing based on your preferred fit.

Do you ship internationally?

Yes we offer international shipping. Shipping time and customs fees vary by country.

How can I contact IRYSE?

You can reach us anytime at:  📧 Info@shopiryse.com